About The CUXA
Learn about the world’s leading authority on Clinical UX, its mission and vision, and how it serves its members.
The Clinical UX Association
The Clinical UX Association (CUXA) is the professional association for people working in Clinical UX. The CUXA is dedicated to improving the user experience (UX) of healthcare technology and services around the world. By providing variousresources, and membership benefits, the CUXA supports current and future Clinical UX professionals in doing their best work in healthcare.
Health is a basic human right. The CUXA recognises optimising the usefulness, usability, accessibility and satisfaction people have when interacting with healthcare technology and services. is paramount to maintain this human right.
What is Clinical UX?
Clinical User Experience (CUX) is a term coined by Dr Gyles Morrison, and is a specialism within Healthcare UX (HUX). Therefore, to define Clinical UX, one needs to define Healthcare UX.
Impact Of Our Work
Our work has had a positive impact on the healthcare industry in several ways, including:
Reduced Medical Errors
Well-designed digital healthcare systems can help eliminate confusion and minimise mistakes that could jeopardise patient safety. It can also prevent missed or delayed diagnoses and treatment.
Improved Patient Satisfaction
Better UX in healthcare can make access and use of healthcare technology and services easier for patients. This can lead to healthcare meet, if not exceed, patient expectations.
Improved Clinician Satisfaction
Efficient technology reduces frustration and disruption to clinician worflows. This can improve clinician performance and help them focus on providing quality care.
Reduced Costs
Optimised healthcare technology and services that are more efficient and effective, can make delivering healthcare considerable cheaper.
Improved Quality Of Care
Patients achieve better health outcomes when clinicians can work at the best of their ability with tools featuring great clinical UX.
Our Mission and Vision
Our mission is to establish industry-leading standards for Clinical UX, ensuring safe, effective, and intuitive healthcare technology and services for all.
We plan to advance the field of clinical UX by providing education, resources, best-practice sharing and community to healthcare professionals. We believe that by improving the UX of healthcare technology and services, we can make healthcare more efficient, effective, and patient-centred.
A world where technology and services empower seamless healthcare experiences, leading to improved clinician satisfaction and patient outcomes.
What We Do
We offer a variety of resources and support to help healthcare professionals improve their UX skills, including:
Events
We host a range of events throughout the year, including conferences, workshops, and webinars. These events provide opportunities for healthcare professionals to learn about the latest UX trends and best practices, network with other professionals, and share their own experiences.
Training
We offer a collection of training programmes, including our flagship Clinical UX Course, which is the world’s first and only online Clinical UX course. Our training programmes provide healthcare professionals with the skills and knowledge they need to design and develop user-centred healthcare products and services.
Networking
We provide opportunities for healthcare professionals to connect with each other through our online community and social media channels. These connections can be invaluable for sharing knowledge, resources, and support.
Clinical UX Principles
At the heart of all we do are these five core values:
Inclusivity, Respect, Rigour, Ethics, Innovation
Inclusive
Always prioritise the needs, experiences, and preferences of patients while considering diversity and ensuring every person feels safe, welcome, and respected within their healthcare journey.
Respectful
Uphold the value of all individuals involved in the healthcare experience. Design with compassion, prioritise privacy and enable patient autonomy, especially in situations of vulnerability.
Rigorous
Make informed decisions grounded in research, user testing, and data. Commit to ongoing evaluation to ensure designs are effective, safe, and efficient.
Ethical
Design solutions that promote fairness, justice, and positive impacts on users. Adhere to ethical standards, safeguarding data, and taking responsibility for the broader implications of your work.
Innovative
Pursue new ways to enhance healthcare experiences and quality of life. Embrace creativity, actively gather feedback, and continuously iterate designs for greater impact.
Meet The Team
Dr Gyles Morrison
Founder & CEO
Dr Gyles Morrison
Founder & CEO
Advisory Board
Dr James Somauroo
Dr Joan
Langley
Dominic
Pride
Mr Oliver Adebayo
Christopher Bredie
Curious about Our Services?
CUXA offers services from Workshops to CUX Audit’s to help transform your healthcare technology and build user-centred experiences.
Find out more about our services today.
Join Us
We invite you to join us in our mission to improve the UX of healthcare technology and services. There are a few ways to get involved, including:
Become a Member
Access exclusive resources, benefits, and the right to network with ClinicalUX professionals around.
Become a Volunteer
We are always looking for volunteers to help us with our events, training programmes, and other initi atives.
Donate
Help the CUXA to continue its important work of improving Clinical UX and health outcomes around the world.
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